1. All Sales Are Final
All purchases are final and non-refundable, except where a refund is required by applicable law. By completing a purchase, you acknowledge and agree to this policy.
2. Why We Use a No-Refund Policy
Lario provides a free tier so users can evaluate compatibility and product fit before paying. This no-refund policy helps prevent abuse and allows us to maintain predictable pricing and support.
3. Before You Purchase
Before upgrading, we recommend that you:
- test Lario using the free tier
- verify system compatibility and expected workflow
- contact support with questions before upgrading
4. Cancellations
You may cancel at any time to stop future renewals. Cancellation affects future billing only and does not create entitlement to a refund for current or past billing periods.
5. Exceptions Required by Law
If consumer protection law in your jurisdiction requires a refund right, we will honor those legal obligations. Nothing in this policy limits non-waivable statutory rights.
6. Chargebacks and Abuse
Fraudulent or abusive chargebacks may result in account suspension or termination, subject to applicable law.
7. Contact
Questions about billing or this policy: hello@larioai.com